Amy C, Museum Education Professional, WRITER , ACTIVIST, QUEER.

A portfolio and online journal by Amy C, Museum Education Professional. Sharing original poetry, articles, artwork, and reflections on museum education, social justice, and personal values including feminism, LGBT+ rights, anti-racism, and equality. With over three years in learning and engagement roles, I contribute to Birmingham Museums Trust by fostering meaningful, inclusive experiences that celebrate diverse histories. My expertise lies in audience development, team management, and delivering creative programs that inspire a love of learning, particularly in the domains of feminism and the ancient world. At Birmingham Museums Trust, I led the development of impactful events such as the annual 'International Women and Girls in Science Day,' emphasizing collaboration and community engagement. My mission is to create accessible opportunities for learning while empowering teams and contributing to organizational growth.

Before a Session

  • Check the scheduling platform for shifts—they will be posted there.
  • All workshop scripts, risk assessments, and any relevant slides are available online. Read through these before shadowing a session.
  • You will have the opportunity to shadow a session before delivering it on your own. If needed, a team member can observe your first delivery to provide support.
  • Everyone has their own way of learning a script—feel free to ask colleagues for tips.
  • Familiarize yourself with the topic if it’s unfamiliar. Don’t worry if you can’t answer a question—be honest and suggest the learner explore it further.

Term-Time Routine

  • Arrive in the morning, store your belongings, and collect any necessary equipment such as radios, passes, or classroom/theatre keys.
  • Arrive at your session location before the scheduled start time; the session setup will usually be ready for you.
  • Typical school sessions run at set times throughout the day.
  • Team members will alert you when a school group is on the way and can assist if you need to locate them.
  • Introduce yourself to the group and give a safety briefing before entering the room.
  • Ask the teacher about the class’s prior knowledge and any specific needs so you can tailor the session.
  • Sessions typically last 45–60 minutes. Aim to start on time, but adapt as needed.

After a Session

  • Consider asking the group three reflective questions:
    1. Did you learn something today?
    2. Did you review or reinforce something you already knew?
    3. Did you have fun?
  • Ensure teachers know where to go next.
  • Notify the relevant team if groups are heading to lunch or moving between activities.
  • Return all equipment and keys to the designated area.
  • Shifts generally end in the early afternoon.

School Holidays

  • Shift timings may vary depending on activities or shows.
  • Weekend shifts are usually unsupervised, so ensure you are familiar with your responsibilities. Support can be arranged for your first time delivering a session.
  • For theatre shows and activities, you may be provided tools (e.g., clickers) to manage participant numbers.

Other Tips

  • Know the location of toilets, as visitors may ask.
  • Don’t hesitate to ask for help from the team—they are there to support you.
  • In case of a medical emergency, follow the standard protocol and contact the first aider or designated safety personnel.

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